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Terms and Conditions & Privacy Policy

At Barangay Cotta Gateway, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Acceptance of Terms

By accessing or using the Barangay Cotta Official Website ("Bagong Cotta Official"), including its certificate request services, appointment scheduling system, and news or announcement sections, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these Terms, please discontinue use of the Website.

2. Description of Services

Certificate Application Services

• Barangay Clearance
• Certificate of Residency
• Certificate of Indigency
• Certificate of Good Moral Character
• Other documents that may be issued by Barangay Cotta

Appointment Scheduling

• Online appointments for certificate processing
• Appointments with barangay offices or officials
• Scheduling for community programs or consultations

News & Announcements

• Published updates, advisories, public notices, and community-related news from the Barangay Cotta Council.

These online services supplement, but do not replace, mandatory in-person verification and validation required by local and national laws.

3. Eligibility

To use the Website, you must:

• Be a resident of Barangay Cotta or requesting documents related to an individual residing in the barangay:
• Be at least 18 years old (or have consent from a parent/guardian);
• Provide accurate, truthful, and complete information.

Submitting false or fraudulent information may result in denial of service or legal action.

4. User Responsibilities

By using the Website, you agree that you:

• Will use the Website for lawful purposes only;
• Will not impersonate another individual or submit fabricated documents;
• Will keep your information accurate and up to date;
• Will not disrupt or interfere with Website security or operations;
• Will not attempt to gain unauthorized access to systems or data.

Violation of these responsibilities may result in temporary or permanent account or service suspension.

5. Processing Time & Availability

• Online submissions do not guarantee automatic approval.
• Processing times may vary depending on verification, document volume, and staff availability.
• Barangay Cotta reserves the right to cancel or reschedule appointments when necessary (e.g., holidays, emergencies, system downtime).

6. Fees and Payments

Applicable processing fees follow Barangay Cotta ordinance and may be updated from time to time.

• Fees must be paid through the authorized payment channels or onsite.
• Non-payment may lead to cancellation of requests.
• Fees may become non-refundable once verification or processing has started.

7. Accuracy of Information on the Website

Although barangay Cotta strives to keep information accurate and updated, it:

• Cannot guarantee the completeness or timeliness of posted content.
• Is not liable for decisions made based on the Website's information.

Users are encouraged to verify time-sensitive announcements directly with barangay offices.

8. Intellectual Property

All Website content-including text, forms, documents, graphics, and the Barangay Cotta logo is the property of Barangay Cotta unless otherwise stated.

Unauthorized reproduction or distribution is prohibited.

9. Limitation of Liability

Barangay Cotta is not liable for:

• System downtime, technical issues, or loss of access;
• Errors arising from user-submitted incorrect data;
• Unauthorized access caused by events beyond the barangay's control;
• Loss, damage, or inconvenience resulting from use of the Website.

Use of the Website is at your own risk.

10. External Links

The Website ay include links to third-party sites for reference.

Barangay Cotta is not responsible for the content, privacy practices, or reliability of external sites.

11. updates to Terms

Barangay Cotta may modify these Terms at any time without prior notice.

Continued use of the Website indicates acceptance of any changes.

12. Contact Information

For questions regarding these Terms and Conditions.

Email:

Phone:

Address:

Barangay Cotta - Privacy Policy

1. Introduction

This privacy Policy explains how Barangay Cotta ("we", "our", "us") collects, uses, stores, protects, and discloses your personal information when you use our website for certificate services, scheduling appointments, and viewing barangay news.

Barangay Cotta complies with the Data Privacy Act of 2012 (Republic Act 10173).

2. Information We Collect

2.1 Personal Information

We may collect the following when you use our services:

• Full Name
• Date of Birth
• Gender (if required)
• Complete Address
• Email Address
• Contact Number
• Valid ID Information
• Purpose of Request
• Uploaded supporting documents (e.g., proof of residency, ID)

2.2 System and Usage Data

We may also collect:

• IP Address
• Browser or device details
• Pages visited time spent on the Website
• Cookies and similar technologies (if enabled)

2.3 Appointment and Transaction Data

Includes:

• Preferred date and time of appointment.
• transaction logs or request history.
• Reference numbers and processing notes.

3. Purpose of Collecting Data

We collect your personal data to:

• Process and verify certificate applications
• Contact you regarding your request or appointment
• Schedule and confirm appointments
• Maintain records for barangay administrative purposes.
• Improve Website functionality and user experience.
• Publish relevant barangay news and community updates.
• Comply with applicable laws and ordinances.

Barangay Cotta does not sell or rent your personal information to any private entities.

4. Legal Basis

Data is processed under:

• Your explicit consent;
• Barangay administrative functions.
• Compliance with lawful and regulatory requirements.

5. Data Storage and retention

• Data is retained only as long as needed for service processing or as required by law.
• Old or unnecessary data is disposed of securely.

6. Data Sharing and Disclosure

Your information may be shared only with:

• Authorized Barangay Cotta Personnel.
• Local government units (LGUs) or agencies when required.
• Law enforcement authorities upon legal request
• System service providers for technical support (with confidentiality obligations).

7. Data Protection Measures

Barangay Cotta implements the following safeguards:

• Encrypted storage (where applicable)
• Restricted access for authorized personnel only.
• Secure servers and system monitoring.
• Regular system checks and updates.
• Documented data handling procedures

However, no system is completely secure You acknowledge that absolute security cannot be guaranteed.

8. Your Rights as Data Subjects

Under the Data Privacy Act, you have the right to:

1. Access your personal data

2. Correct inaccurate or outdated information

3. Withdraw consent

4. Object to data processing

5. Request deletion of personal data (when legally allowable)

6. Receive a copy of your personal data (data portability)

7. File a complaint with the National Privacy Commission

Requests may require identity verification.

9. Changes to this Privacy Policy

Barangay Cotta may update this Privacy Policy at any time.

Updates take effect once posted on the Website.

10. Contact Information

For privacy-related concerns or data access requests:

Email:

Phone:

Address:

Last updated: November 14, 2025